Legal

Privacy Policy

Landflight is operated by MDRG Ltd. We are committed to protecting your privacy and complying with the New Zealand Privacy Act 2020.

Last updated: March 2026

MDRG Ltd (trading as Landflight, landflight.co.nz) is committed to protecting your privacy and being transparent about how we handle your personal information. This policy applies to all users of our website and customers of our private transfer services throughout New Zealand.

1. Personal Information We Collect

We collect personal information to provide our premium private transfer services across New Zealand. This includes:

  • •Names and contact details (email, phone number, address)
  • •Booking data — pickup/drop-off locations, travel dates, passenger information
  • •Billing and payment information
  • •Corporate account information
  • •IP addresses and cookie data from website usage
  • •Communications with our team and service feedback

2. Why We Collect It

We collect your personal information to:

  • •Provide private transfers, luxury transport, and touring services throughout New Zealand
  • •Process and confirm your bookings
  • •Manage payments and billing
  • •Communicate about your service and answer inquiries
  • •Improve our services and website experience
  • •Comply with legal and regulatory obligations

3. How Information is Collected

Direct: Information collected directly from you via booking forms, contact forms, and communications with our team.
Indirect: We may collect information indirectly through cookies and analytics, as permitted under the Privacy Act 2020 (including IPP3A from 1 May 2026).

4. Use & Disclosure

Internal Use: Your information is used internally to manage your bookings, deliver services, and improve our operations.
Service Providers: We may share necessary information with our drivers, partners, and service providers to deliver your transport. All parties are bound by confidentiality agreements.
No Sales: We do not sell, trade, or transfer your personal information to third parties for marketing or commercial purposes without your explicit consent.

5. Storage, Security & Retention

Secure Storage: Your personal information is stored securely in New Zealand using industry-standard security measures.
Data Protection: We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Retention: We retain your information only as long as necessary to provide services and comply with legal obligations. Information is securely deleted when no longer needed.
Infrastructure: MDRG Ltd has a comprehensive security policy agreement with Nexus/Slipstream for server storage, maintenance, and data protection — including regular monitoring, backup systems, and disaster recovery.

6. Your Privacy Rights

Under the Privacy Act 2020, you have the right to:

  • •Access your personal information held by us
  • •Request correction of any inaccurate information
  • •Request deletion of your information in certain circumstances
  • •Lodge a complaint with us or the Privacy Commissioner if you believe your rights have been breached

7. Payment Processing

Stripe Payments: For credit card payments, Landflight uses Stripe — an industry-leading, PCI-DSS compliant payment processor.
No Card Storage: Landflight does not store, retain, or access credit card details in any format. All payment card data is processed and held directly by Stripe. For more information visit stripe.com/privacy.

8. Cookies & Website Tracking

Analytics Only: We use cookies and website analytics to understand how visitors use our site and to improve functionality and user experience.
No Ad Tracking: We do not use cookies for advertising or third-party tracking purposes. You can manage cookie preferences through your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted to this page with an updated date. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy, your personal information, or how to exercise your privacy rights? Contact us directly.

MDRG Ltd (trading as Landflight)

book@landflight.co.nz
0220 978 953

You may also lodge a complaint with the New Zealand Privacy Commissioner at privacy.org.nz if you believe we have not handled your personal information in accordance with the Privacy Act 2020.